We will continue to update this list as more resources become available and the situation changes. Please check back regularly for the latest information on shelters, distribution centers, and safety updates. Stay safe! 

Cocke County

Shelters are available at: 

  • Newport Community Center, 426 Cosby Hwy, Newport, TN 37821, 423-623-7304 

Cocke County Distribution Centers (10 AM – 5 PM) for water, food, and essentials: 

  • First United Methodist Church of Newport, 212 Washington Ave Newport, TN 
  • Memorial Baptist, 221 W Broadway St Newport, Tn 
  • Trinity Baptist Church, 1995 Hartford Road Cosby, Tn 
  • Crossroads, 424 Heritage Bivd Newport, Tn 
  • Centerview Ruritan, 103 Airport Road Bybee, TN 
  • Pigeon Valley Baptist Church, 3166 Big Creek Road Hartford, TN 
  • Victory Mountain, New Cave Church Road Newport, TN 
  • Liberty Church of Cosby, 3541 Cosby Hwy Cosby, Tn 
  • Parrottsville United Methodist, 2033 Old Parrottsville Hwy Parrottsville, TN 

Sevier County

Emergency Shelter Motel Vouchers –   

  • Smoky Mountain Area Rescue Mission (SMARM), 229 Forks of the River Parkway, Sevierville, TN 37862, (865) 908-3153 – only for Sevier County Residents 

Food, Material Goods, and Showers – 

  • Pigeon Forge Community Center, 170 Community Center Dr  
  • Gatlinburg Community Center, 157 Mills Park Rd 

Other Resources –  

  • Mountain Tough – 2024 Sevier County Flood Assistance Relief Application – FOR SEVIER COUNTY RESIDENTS ONLY – MountainTough.org 
  • Mountain Hope Good Shepherd Clinic, 312 Prince St, Sevierville, TN 37862, (865) 774-7684 – Medication / Medical Equipment Assistance 
  • Helen Ross McNabb Center of Sevier County, 1105 Oak Cluster Dr, Sevierville, TN 37862, (865) 429-0557 – Mental Health Support 
  • Sevier Animal Care Center, 1040 Dolly Parton Parkway, Sevierville, TN 37862, (865) 465-6300 – Pet food distribution

Other Resources

For more information on emergency shelters in East TN, visit these websites: 

Tennessee Shelters – https://www.tn.gov/content/tn/tema/tennessee-shelters.html  

Red Cross Shelters – https://www.redcross.org/…/find-an-open-shelter.html 

Other Resources:  

FEMA Individual Assistance – Accepting applications for direct online anytime or by phone at 1-800-621-3362 between 7 a.m. and 11 p.m. EDT. Multilingual operators are available. Those eligible for FEMA’s IA program may receive help with rental assistance, home repair, and personal property replacement, in addition to other uninsured or underinsured disaster losses. More information on FEMA’s IA program can be found here. 

TN DEPARTMENT OF LABOR AND WORKFORCE DEVELOPMENT – If your job was impacted by the flooding in East Tennessee, you can apply for state unemployment  

Report Missing Individuals – call TN Bureau of Investigation – 1-800-824-3463 

Crisis Clean-Up Hotline – (844) 965-1386  

Disaster Crisis Counseling – call or text 1-800-985-5990 (multilingual, 24/7) 

Lost and Emergency SNAP/Food Stamps/ EBT: Lost food due to a power outage of 12 hours or more or due to a household misfortune.  SNAP recipients MUST request replacement benefits within 10 (ten) calendar days of experiencing food loss. TN DHS Disaster Related Emergency Assistance 

State ID and Driver’s License replacements – 

  • Elizabethton Driver Services Center, 1741 HWY 19 E Bypass, Elizabethton, TN 37643 
  • Newport Grammar School, 301 College Street, Newport, TN 37821 
  • Unicoi Police Department, 3600 Unicoi Drive, Unicoi, TN 37692 

 

Important Notes

  • The Tennessee Attorney General’s Division of Consumer Affairs reminds Tennesseans to be cautious and wary of disaster relief scams. You can find helpful tips on their website. 
  • Do not enter damaged buildings or hazardous locations. 
  • Avoid downed power lines. 
  • If your house or property sustained damage, take pictures before cleanup efforts and contact your insurance company. TDCI’s Complaint Line for insurance: (615) 741-2218 or 1-800-342-4029. 
  • Do not attempt to cross flooded roads or walkways. Turn around, don’t drown. 
  • Continue to monitor for updated weather information from reliable sources.